Carlotta Dress

ONLINE Returns Policy
Clothing can be exchanged or refunded back to the original payment method if sent back by mail or brought back to the store within 7 days of receiving. Shoes can be exchanged or refunded back to the original payment method if sent back by mail or brought back to the store within 7 days of receiving. Handbags, sunglasses, jewelry, accessories, special orders and SALE items are FINAL SALE and cannot be refunded, exchanged or returned for a store credit. No exceptions. Sale items are final sale.

After the 7 day period, all items become final sale. All exchanges are final sale, unless the item being exchanged is due to damage, or issue on our end. Items must be in NEW condition with original tags attaches or shoe box, cannot be worn, washed, or altered. The return total will be credited back to the original method of payment used during checkout and will post within 7-10 business days.

All exchanges and returns for store credit can be sent to the following address:

Monkee's of Brentwood 211 Franklin Road Suite 140 Brentwood, TN 37027

Please note, all Monkee's are individually owned and operated and all exchanges or returns must be done at the Monkee's of Brentwood location.

SHIPPING & IN STORE PICK UP:

All domestic Monkee's of Brentwood packages are shipped via UPS with USPS shipping at a flat rate of $15. We are not offering international shipping at this time. Please allow 24 hours for orders to be processed.

In store pick up is available at checkout and orders can be picked up at the store address.

If vou have any questions. please contact us: shop@monkeesofbrentwood.com | (615) 649-8218

Not all of our inventory is sold online due to vendor restrictions. Please follow us at @monkeesofbrentwood to call to order!